Hi,

Because we have 12 hours the difference in our 2 countries, I will try to explain my problem in an e-mail.

 1-      When we receive our new MaxiSys Elite, we change the language for French… It has be an error L So we re-change the language to English, but the same error continue to appear in the screen. (Error code 1 - Authorization failed)

 2-      When I talked to Candy, our representant that assist me when I buy the MaxiSys, she tells me that I must be talk to a technician. But I would like to know if I made some « click » on the tablet, if I will be solve my problem.

 3-      I seach on « settings », and I found « Back up & reset », is it the solution?

 4-      Click on « factory data reset » and re-start the setting, like if I just receive my new MaxiSys Elite?

 Thank you!

 Cindy Carrier